Privacy & Data Protection (POPIA)
At LowConnect, we are committed to protecting your privacy and ensuring that your personal information is handled in a lawful, fair, and transparent manner.
This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Protection of Personal Information Act.
How We Use Your Information
We collect and process personal information only for specific and legitimate purposes, including:
- Providing our services and connecting job seekers with employers
- Communicating with you regarding your enquiries or applications
- Improving our platform and user experience
- Conducting business operations such as analytics and planning
- Complying with legal and regulatory requirements
Who This Applies To
This policy applies to anyone who:
- Visits our website
- Creates an account or profile
- Submits job applications
- Contacts us or submits enquiries
- Signs up for notifications or marketing communications
Personal Information We Collect
This may include:
- Your name and contact details (email, phone number)
- Address and demographic information
- Employment history, education, and skills
- CVs, documents, and job application details
We may also collect limited technical data automatically when you use our website.
Sensitive Information
In some cases, we may process sensitive information (such as employment or demographic data) only where necessary and in accordance with applicable laws. We advise users not to share highly sensitive information unless required.
Your Rights (POPIA)
As a user, you have the right to:
- Access your personal information
- Request correction or deletion
- Object to certain processing activities
- Withdraw your consent at any time
- Lodge a complaint if you believe your rights have been violated
Consent
By using our platform, you agree to the collection and use of your personal information as outlined in this policy.
We will only collect information that is necessary and will always aim to obtain your consent where required by law.
Sharing of Information
Your information may be shared with:
- Employers when you apply for jobs
- Trusted service providers who help operate our platform
We do not sell your personal information.
Security
LowConnect takes reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of our platform means you accept any updates.
Contact Us
If you have any questions or would like to access or update your information, please contact us directly.